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Original topic:

Popup adds

(Topic created on: 07-21-2025 09:21 AM)
440 Views
malik477
Active Level 4
Options
Galaxy S
Regarding the Samsung S23 Ultra intrusive advertisements appear upon enabling mobile data, with these advertisements appearing frequently. Despite implementing various troubleshooting steps, the issue persists. The device is running the most recent One UI version and the July security update. I require assistance in resolving this matter. 
5 Comments
dogrotrever
Active Level 7
Galaxy S
So disable it!
0 Likes
malik477
Active Level 4
Galaxy S
Disable what?
0 Likes
dogrotrever
Active Level 7
Galaxy S
Mobile data
0 Likes
malik477
Active Level 4
Galaxy S
Why
0 Likes
Samsung_specialist
Community Manager
Options
Galaxy S

Pop-up ads have nothing to do with the phone itself. They are caused by third-party apps installed on your phone. Ads are a way for app developers to make money, and the more ads that are displayed, the more money the developer makes. This is why some of them are so persistent. You can get rid of pesky ads in a few steps.

Note: If you are experiencing annoying ads while browsing the web, you can install ad blockers with Samsung Internet.

 


1First, enter Safe Mode. Your phone won't run any third-party apps in this mode, so you shouldn’t see the pop-up ad anymore.

To enter Safe mode: Press and hold the Volume Down and Side keys > touch and hold Power off > tap Safe mode.

Pop-up ads have nothing to do with the phone itself. They are caused by third-party apps installed on your phone. Ads are a way for app developers to make money, and the more ads that are displayed, the more money the developer makes. This is why some of them are so persistent. You can get rid of pesky ads in a few steps.

2While in Safe mode, navigate to Settings.
3Swipe to and tap Apps.

From here, you can remove the most recently installed or updated app(s) that might be causing the pop-up ads.

4Tap the Sorting icon. It is on the right side of "Your apps".
5Select your desired sorting option.

To help identify the problematic app, you can sort the list to show the most recently installed apps or the latest updated apps.

6Select the desired app.
7Select your desired app, and then tap Uninstall to remove it from your device.
8Restart the phone and check if the pop-up ads have disappeared

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