Original topic:

Lacking of support for received OneUI6

(Topic created on: 11-22-2023 04:09 AM)
351 Views
Hassan_Allaf_96
Active Level 1
Options
Galaxy S
Dear Samsung Care Service,

I am writing to express my disappointment with the lack of support I have received regarding the One UI 6 update for my Samsung S22 Ultra. I live in Qatar and have been eagerly waiting for the update to arrive, but to my dismay, I have not received it yet.

I have checked my software update settings every day and have tried refreshing and updating my applications, but nothing seems to work. I was informed that the release date for the update was on November 15th, which was seven days ago, but I still haven't received anything.

I would appreciate it if you could provide me with an exact date when I can expect to receive the update. Until then, please do not tell me that the software update is in progress and that it will take time. I find this response unacceptable and would like a more concrete answer.

Thank you for your attention to this matter.

Sincerely,

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8 Comments
Alkandri
Active Level 3
Galaxy S
صباح الخير

نفس الشي منتظر تحديث one ui6 من شهور للأسف الاندرويد من ناحيه التحديثات دايما يطولون فيه مو نفس شركه ابل لكن نقول إن شاء الله هالشهر هذا او الي بعده ينزل التحديث لان الصراحه طولو حيل كل الدول حصلو التحديث الا احنا بالشرق الاوسط ما وصل لنا ولا حتى البيتا
Galaxy S
أسعد الله صباحكم بكل خير
صدقتك والله ....عسى خير ان شاء الله
AbomarzouQ
Beginner Level 2
Galaxy S
سامسونج من فشل الى فشل في خدمات ما بعد البيع والتحديثات
Galaxy S
صحيح و مع العلم ان الآن ان أجهزتهم الأفضل في السوق ولكن خدمة ما بعد البيع جدا سيئة
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Shihab96
Active Level 4
Galaxy S

SAME HERE.

 

WAITING FOR THE UPDATE. FROM QATAR.

Arsha5866
Active Level 3
Galaxy S
I agree with you man😔.
ojwh
Active Level 6
Galaxy S
Be patient. It'll come eventually.
Samsung_specialist
Community Manager
Options
Galaxy S

We appreciate your interest in the upcoming Android 14 update for your Samsung device.
Kindly be advised that Samsung will be providing it soon and any announcement will be notified through the Samsung members app. Your patience will be highly appreciated.

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