Issue with S24ultra WiFi connectivity

[SymonsC]

Hi guys, 

I have been using the galaxy S20FE 5g before I bought the S24 in January 2024. I've been using both phones side by side. But I found the S24ultra underperforming with the WiFi connectivity compared to the S20FE. Everything i am in the bathroom, I will need to manually turn of the WiFi or toggle between flight mode on the S24ULTRA to have a have the same WiFi working in the living room to work in the Bathroom. But for the S20FE, it continues working seamlessly. BIXBY ALSO DOES NOT WAKE UP EASILY ON THE S24ULTRA COMPARED TO THE S20FE. 

[TimonN]

That's really surprising.
I hope your S24 is updated to latest SW.
You can also try "Reset WiFi and Bluetooth Settings"
Finally if nothing helps, take your phone to service center.

[SymonsC]

Hi TimonN,
I tried resetting the WiFi and Bluetooth . The problem with WiFi seems to be solved. Although I will have to observe a few more days.
Thank you.

Do you know what I can do to fix Bixby?

[TimonN]

Great to see WiFi issue is resolved.

I think you should re-train bixby with your voice prompt from S24.

Check in Bixby Settings , enable offline processing and Talk to bixby without wake-up.

[Samsung_specialist]

Thank you for sharing your experience. We apologize for the inconvenience with the Wi-Fi and Bixby performance on your S24 Ultra. To improve Wi-Fi connectivity, please try resetting the network settings on your S24 Ultra. For Bixby, ensure voice wake-up is enabled in the settings and enable offline processing .

[SymonsC]

It's still a problem

[SymonsC]

WiFi not resolved. I attached a picture. On the left is s24ultra, right is s20fe. You can see the loading circle on the s24ultra. While the s20fe continued to play. Unfortunately I can't attach video here

[SymonsC]

Update.. this improved after I installed the January update