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Original topic:

Internet Speed

(Topic created on: 01-24-2026 08:07 PM)
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Hadielmour
Beginner Level 3
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Galaxy S
Hi my friends I have S25 Ultra And it is surprising about the speed of the internet when using Wi-Fi. Is anyone struggling like me? And what is the solution? 
8 Comments
Galaxy S
​1. Reset Network Settings

​This is the "gold standard" for fixing connectivity issues. It clears saved Wi-Fi networks and Bluetooth pairings, forcing the phone to create fresh connections.

​Go to Settings > General Management. ​Tap Reset > Reset Wi-Fi and Bluetooth settings. ​Tap Reset settings to confirm. ​2. Disable "Switch to Mobile Data" (Intelligent Wi-Fi)

​Sometimes the phone constantly checks for a "better" connection, which causes lag or speed drops.

​Go to Settings > Connections > Wi-Fi. ​Tap the three dots (or Intelligent Wi-Fi) in the top right. ​Toggle off Switch to mobile data. ​Also, try toggling Wi-Fi power saving mode off to see if speeds improve. ​3. Change the Phone's DNS

​Standard ISP DNS servers can be slow. Switching to Google or Cloudflare can often stabilize speeds.

​Go to Settings > Connections > More connection settings. ​Tap Private DNS. ​Select Private DNS provider hostname and enter dns.google or 1dot1dot1dot1.cloudflare-dns.com. ​4. Router Side: Separate 2.4GHz and 5GHz/6GHz

​The S25 Ultra supports Wi-Fi 7. If your router uses "Smart Connect" (merging all bands into one name), the phone might be jumping to the slower 2.4GHz band.

​Solution: Log into your router and give the 5GHz or 6GHz band a different name (e.g., "Home_5G"). Connect your S25 Ultra specifically to that one.
Shahruktyagi
Beginner Level 2
Galaxy S
Can someone tell me the s25 ultra about battery lasting . It's not giving good lasting
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Shahruktyagi
Beginner Level 2
Galaxy S
I purchased this mobile before 5 days but the battery not giving as should given
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Galaxy S
Where did u buy from what are u facing with battery
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خغثعق
Active Level 8
Galaxy S
❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤
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Samsung_specialist
Community Manager
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Galaxy S

Thank you for sharing your experience with the internet speed on your Galaxy S25 Ultra. We understand how important it is to have a fast and reliable connection, and we apologize for the inconvenience you've been facing with Wi-Fi performance.

There are several factors that can affect Wi-Fi speeds, and we recommend trying the following troubleshooting steps to improve your connection:

  1. Check Router Settings:
  2. Ensure your router is capable of delivering high-speed internet (e.g., Wi-Fi 6 or 5 GHz band).
  3. Try restarting your router to clear any temporary issues.

Move Closer to the Router: If possible, move closer to the Wi-Fi router to reduce interference and signal loss.
Forget and Reconnect to the Network: Go to Settings > Connections > Wi-Fi, select your network, and tap Forget. Then reconnect by entering the Wi-Fi password again.
Check for Interference: Other electronic devices or appliances (microwaves, cordless phones, etc.) could be causing interference. Try changing the Wi-Fi channel in the router settings.
Test on Different Networks: If possible, test your phone’s internet speed on a different Wi-Fi network (such as at a friend's house or public Wi-Fi) to see if the issue persists.
Software Update: Ensure your device is running the latest software by going to Settings > Software update > Download and install.
Reset Network Settings: If the issue continues, you can reset your network settings by going to Settings > General management > Reset > Reset network settings. Please note that this will remove saved Wi-Fi networks and Bluetooth pairings. If these steps do not improve your Wi-Fi speed, we recommend visiting an authorized Samsung Service Center to have your device thoroughly checked. You can find the nearest center using the following link:
Samsung Service Center Locator
We hope these steps help resolve the issue. Thank you for your patience, and feel free to reach out if you need any further assistance.

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Hadielmour
Beginner Level 3
Galaxy S
Hello I tried all this and nothing changed
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Samsung_specialist
Community Manager
Options
Galaxy S

Thank you for your update and for confirming that the troubleshooting steps were already performed.

If the Wi-Fi internet speed issue on your Galaxy S25 Ultra persists even after resetting network settings, testing different Wi-Fi networks, and confirming the router configuration, this indicates that the behavior is not related to basic settings or environmental interference.

At this stage, we recommend the following final checks:

  1. Ensure the issue occurs on multiple high-speed Wi-Fi networks (not only one router).
  2. Verify that there are no active Secure Wi-Fi or third-party network management applications affecting connectivity.
  3. Confirm that the device is operating in Safe Mode to rule out third-party app interference.
  4. If the issue continues after these checks, the device will require a physical inspection to evaluate the Wi-Fi hardware and internal antennas.
  5. We recommend visiting the nearest Samsung Authorized Service Center for a full diagnosis. Our service team will be able to verify the device performance and provide the appropriate solution.

You can locate the nearest service center using the link below:
https://www.samsung.com/ae/support/service-center/

We appreciate your patience and thank you for being part of the Samsung Community.

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