I have Pre-ordered the Samsung S20 ultra, cosmic grey, 128GB on 15th Feb from Samsung's online website. The dispatch date is shown as 06th March, however, there is no intimation from Samsung on when the product will be delivered in the UAE. The site shows order status is still on "preparing order". Being frustrated i called the toll free no. "800 7267864" for an update and they said they where not aware of the situation and would try to expedite a solution to the problem.
Really disappointed with Samsung. Is anyone facing the similar problems?? has anyone got their S20 series order on time?
For me I ordered on 3rd March , S20 Ultra 512 , By Email I got , the expected delivery date is 25th March , When I called the Sales Dep , they told Me the delivery will starts on 12th March specially for 128 GB .
We are sorry for that. Note that all the calls our call center and follow up for the delivery are being shared to the concerned team. Samsung is working on it and will be delivered soon.