Original topic:

Camera failure

(Topic created on: 10-30-2024 11:11 PM)
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GalaxyS24UltraAi
Active Level 1
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Galaxy S
Hi guys, I would like you to help me solve a problem that I am afraid of and confused about in my Galaxy S24 Ultra I would like a final solution to it, which is a very slow zoom lens to respond and confused from the previous. 🙏🏻
3 Comments
Galaxy S
Hi guys, I would like you to help me solve a problem that I am afraid of and confused about in my Galaxy S24 Ultra I would like a final solution to it, which is a very slow zoom lens to respond and confused from the previous. 🙏
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avinashmenon
Active Level 1
Galaxy S

Hi! I know how annoying it can be when the zoom is slow on a high-end phone like the Galaxy S24 Ultra. I have the same model, and I haven’t had this problem, but here are a few things you could try:

  1. Restart your phone 
  2. Clear the Camera app cache: Go to Settings > Apps > Camera > Storage > Clear Cache.
  3. Check for updates under Settings > Software Update. Updates can sometimes fix camera issues.
  4. Reset the Camera settings in the Camera app settings.

If that doesn’t work, try booting in Safe Mode to see if any apps are causing the issue. Hope this helps! Let us know if it works for you.

Samsung_specialist
Community Manager
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Galaxy S

If your phone is displaying a "Camera Failed" message, freezing, lagging, or the preview is not working, the good news is that it's most likely a software issue and not a physical problem with the camera.

Note: Make sure the phone and the Camera app is up to date.

Reset the camera app

Open the Camera app, and then tap Settings.

Swipe to and tap Reset settings, and then tap Reset.

If the issue is still there you can Reboot the phone or tablet in safe mode, and for more details you can check the below link:

https://www.samsung.com/ae/support/mobile-devices/camera-does-not-work-in-samsung-mobile/ 

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