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04-27-2025 12:31 PM in
Galaxy S- Mark as New
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04-27-2025 03:06 PM in
Galaxy S- Mark as New
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05-05-2025 04:24 PM in
Galaxy SHere are some steps to help troubleshoot and resolve the problem:
1. Sometimes a simple restart can resolve connectivity issues. Please try restarting your phone and see if the issue persists.
2. Ensure that your device is running the latest software. Go to `Settings` > `Software update` > `Download and install`. Updating to the latest software can fix bugs and improve performance.
3. Check if any power-saving modes or battery optimization settings are affecting the connectivity. Go to `Settings` > `Battery and device care` > `Battery` > `Power saving mode`, and adjust the settings if needed.
4. Resetting network settings can sometimes resolve connectivity issues. Go to `Settings` > `General management` > `Reset` > `Reset network settings`. Note that this will remove all saved Wi-Fi networks and Bluetooth devices, so you will need to reconnect them afterward.
5. Boot your device into Safe Mode to determine if a third-party app might be causing the issue. To enter Safe Mode, press and hold the Power button, then tap and hold `Power off` until `Safe Mode` appears. If the issue does not occur in Safe Mode, it may be caused by an installed app.
If the issue persists, we recommend visiting the nearest Service Center for further assistance. You can find the closest location via this link: https://www.samsung.com/ae/support/service-center/.
