Note 8 iris scanner and other sensors stopped working post Oreo patch

[getzsagar]

Hello all,

On my note 8 after I installed latest patch update of 1st dec' 2018 my phone's Iris scanner, Proximity sensor, auto rotate has stopped working please help.

[dhan88]

try resetting the phone if restarting didnt help..

[Palindrome]

Try factory reset aur get the whole firmware flashed from the service centre.

Though mine our working perfectly.

[vishu]

u have to changemother board

[sen001]

Clear the cache and restart the device.

[ompa]

mine is also working perfectly fine... No issues

[bharatdogera]

Thanks for sharing the information

[admin_]

Thank you for being a part of Samsung community. We apologize for the inconvenience caused to you. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

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[Hemant1991]

it is not working I have s8 14 months old. same issue. I asked samsung gurgaon to look now they are ready to change the motherboard free of cost but asking for service charges.
https://twitter.com/Hemant_Thainua/status/1172928405827768320?s=19