Original topic:

Note 20 5g!!

(Topic created on: 02-08-2021 09:24 AM)
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ANIS555
Active Level 2
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Galaxy Note
Batterie very hot when playing or call video.
One full charge : Take maximum 4 hours on screen!!! (80% of my application in sleep)
In sleep mode (night) i loose 10% _13%of my batterie . 
Someone can help me
I'm very disappointed about this smartphone 
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7 Comments
Samsung_specialist
Community Manager
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Galaxy Note

Hi, 

Please bring the device to a Samsung Service Center to have it checked out.

You can find the nearest service center to you online. 

Sebbie
Active Level 8
Galaxy Note
i have the same issue, once I reached 100% charge at night, i closed all the applications, turned off Wifi and turned it to gray screen, anf airplane mode, once I woke up my battery will be in 96%. i wonder why... even all my apps is in deep sleeping mode.. pleasr help
Sebbie
Active Level 8
Galaxy Note
I'm using note20 ultra 5G
ANIS555
Active Level 2
Galaxy Note
Today i bringed my device to samsung service center. They believe their system more the customer. They make me as a layer...they give me less than half price for my new note 20 to be able to exchange with another phone!!!! Last time to bought items from Samsung.very disappointed !!!
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Sebbie
Active Level 8
Galaxy Note
then you did pay and changed the unit??
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ANIS555
Active Level 2
Galaxy Note
Of course no ...
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Sebbie
Active Level 8
Galaxy Note
alright..
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