Original topic:

Contact App

(Topic created on: 09-09-2024 01:41 PM)
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SamYemH
Beginner Level 2
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Galaxy Note
I have an issue with Samsung contact App where I am unable to save or update contacts.
This happened recently without any prior notice. Any advise?
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Samsung_specialist
Community Manager
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Galaxy Note

If you're unable to save or update contacts in the Samsung Contacts app, here are a few troubleshooting steps you can try:

Go to Settings > Apps > Contacts > Permissions and ensure that the app has permission to access storage and contacts.

Make sure your device has enough storage space available, as insufficient storage may prevent saving new contacts.

If your contacts are synced with an account (e.g., Google or Samsung), check that the sync is working properly. You can go to Settings > Accounts > Sync Contacts and manually sync if needed.

Go to Settings > Apps > Contacts > Storage > Clear Cache. If this doesn’t work, try clearing the data.

Restarting your device might resolve temporary glitches.

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