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Original topic:

screen recorder not working

(Topic created on: 06-20-2020 05:25 PM)
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suman1131
Active Level 2
Options
Galaxy A
Any one tell me how do work screen recorder at galaxy A51   ?

image


1 Solution


Accepted Solutions
Solution
MohammedSijah
Expert Level 1
Galaxy A
Goto, Settings>Apps>Samsung Capture.
Tap the three dots at the top and tap on 'Uninstall updates'.
Then tap on Storage>Clear data & Clear cache.
Then open Galaxy Store and search 'Samsung Capture'. Tap on 'Update'.
After updating, tap on the 'Screen recorder button' from notification panel and allow permissions.
Hopes this solves your problem. Waiting for your feedback.

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7 Comments
bb91_SA71
Active Level 10
Galaxy A

At the very beginning, slide down the upper bar. 
Secondly, find and click on the Screen Recorder icon. Just within 3 seconds, screen recording will start. 
To write or draw something on the screen, tap on the pen icon, choose the color and do it!   
To add your photo in the display's corner, click on the profile pic icon.
To finish the recording, click on the stop tab - a small square icon.
suman1131
Active Level 2
Galaxy A
When you said I did that but nothing is happening.
bb91_SA71
Active Level 10
Galaxy A
brother what showing when you click Screen Recorder
suman1131
Active Level 2
Galaxy A
Not showing anything. Not responding.
Solution
MohammedSijah
Expert Level 1
Galaxy A
Goto, Settings>Apps>Samsung Capture.
Tap the three dots at the top and tap on 'Uninstall updates'.
Then tap on Storage>Clear data & Clear cache.
Then open Galaxy Store and search 'Samsung Capture'. Tap on 'Update'.
After updating, tap on the 'Screen recorder button' from notification panel and allow permissions.
Hopes this solves your problem. Waiting for your feedback.
suman1131
Active Level 2
Galaxy A
yes it's working.
Brother, whenever I uninstalled samsung capture like you said, the details of screen recorder automatically come up. It's working just fine. No need to re-install. Is it ok or need to re-install?
thank you so much.
MohammedSijah
Expert Level 1
Galaxy A
Yes brother, happy to see that it worked out. Go ahead for the updates. May be some advanced features will be there. Be sure to click on 'Accept Solution' from the above comment. It will help other users also to figure out the solution easily.