Original topic:

hello, is there anyone? i need a help please.

(Topic created on: 06-27-2021 04:58 PM)
463 Views
nazar12
Active Level 1
Options
Galaxy A
i update my samsung a30 last month, after udate i am facing a problem regarding storage and recyclebin.  my recyclebin is empty but when i check it from storage 10 gb data in recyclebin. how can solve this issue, please guide me.

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12 Comments
MohammedSijah
Expert Level 1
Galaxy A
Hi, are you sure that you have cleared your bin separately from both 'Gallery' and 'My files'?
If so, clear the cache of Gallery, My files and Camera.
(Settings > Apps > Choose app > Storage > Clear Cache.)
nazar12
Active Level 1
Galaxy A
yes bro. i did that. but again showing same problem.
MohammedSijah
Expert Level 1
Galaxy A
Please try after wiping your cache partition.
Simply connect your device to the computer via data cable (or just insert a c-ported headset) > Switch off your device >Press and hold, power button + volume-up button for 4-5 seconds till the phone turn on and boot into the recovery mode.
Use volume keys to navigate to 'wipe cache partition.' Use power key to select and confirm. Then reboot your device. This will not effect any personal data or settings.
nazar12
Active Level 1
Galaxy A
bro. i did this one too just now. but again problem is their. but i connect my charger cable only, i d'nt have computer here.
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nazar12
Active Level 1
Galaxy A
any other possible solution?
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diptz
Beginner Level 2
Galaxy A
Good
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nazar12
Active Level 1
Galaxy A
can you solve this issue?
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skb40
Active Level 3
Galaxy A
This may help you

Go to gallery > tap on 3 dots > trash > empty
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nazar12
Active Level 1
Galaxy A
bro. i did that. recycle bin is empty. but in storage their is 10 Gb data showing in recyclebin. thats the problem.