Original topic:

One UI 2.5 version Upadate gives problems

(Topic created on: 12-23-2020 01:29 PM)
Patel2020
Active Level 3
Options
Galaxy A
I have got UI 2.5 version recently,  after updating the software the phone is like hangs a lot while using any app..
All apps are hangs and works slowly which is big problem i am facing right now.
8 Comments
Meetrishii
Active Level 6
Galaxy A
Hi, try safe mode & try clearing cache partition
Patel2020
Active Level 3
Galaxy A
will i not lose any data?
0 Likes
itsyoungboy
Active Level 6
Galaxy A
no
0 Likes
Meetrishii
Active Level 6
Galaxy A
no
Patel2020
Active Level 3
Galaxy A
let me try
0 Likes
itsyoungboy
Active Level 6
Galaxy A
even i had experienced the same issue with my a50
Patel2020
Active Level 3
Galaxy A
i have tried to wipe cache partition and now almost the phone is working smooth.
i will see how it's work
Samsung_specialist
Community Manager
Options
Galaxy A

Hi, 

Please bring the device to an authorized Samsung Service Center. You may need to reload the software.

Thanks!