I need help

[zuxlt]

I got upadted to the January security patch and when I tried to transfer file from Internel storage to sd card my phone restarts why does this happen 

[mammicommend]

Try taking out the SD card and put it in again. My friend once had that glitch and he tried this method.

[zuxlt]

Dose not work

[Samsung_specialist]

Here are a few steps you can try to resolve the issue:

Restart your phone: Sometimes a simple restart can fix temporary glitches.

Check for additional updates: There might be a subsequent update that addresses this issue.

Safe mode: Boot your phone in safe mode to see if the problem persists. If it doesn't, a third-party app might be causing the issue.

Factory reset: As a last resort, you can perform a factory reset. Make sure to back up your data first.

If the problem continues, you might want to reach out to our service centers, as you can check the below link for the nearest service center:

https://www.samsung.com/ae/support/service-center/