ox33ox
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01-18-2025 02:26 AM in
Galaxy A
My Sensor Fingerprint not working anymore what should I do ?
3 Comments
yousefhbk
Active Level 6
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a month ago in
Galaxy A
Did u fix new screen protector
TraverS
Active Level 7
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a month ago in
Galaxy A
If you fixed a new scren protector, delete fingerprints and add again.
Also go to settings and activate touch sensitivity to increase the fingerprint sensitivity.
If you didn't apply a screen protector, try diagnosis in members app.
Last option is a hard reset and if still it fails, take to a service center.
Also go to settings and activate touch sensitivity to increase the fingerprint sensitivity.
If you didn't apply a screen protector, try diagnosis in members app.
Last option is a hard reset and if still it fails, take to a service center.
Samsung_special ist
Community Manager
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3 weeks ago in
Galaxy AThe fingerprint recognition performance of your phone can be affected by various factors. If you are having issues, please check the condition of your phone's screen protector, whether or not the phone is wirelessly charging, and ensure that your finger is clean before placing it upon the fingerprint scanner.
For more troubleshooting steps, please check the link below:
FAQ To learn My Samsung smartphone is not recognizing fingerprints. How do I fix it?
