Original topic:

I'm getting "Config data fetching failed" toast message

(Topic created on: 05-15-2020 06:10 AM)
249 Views
VaraprasadErapu
Beginner Level 3
Options
Galaxy A

image

Offenly I'm getting this error on my screen. How to solve this problem. As per customer service assist I switch to safe mode. In that time I'm not getting this toast message error. I am not using any 3rd party apps. 
0 Likes
4 Comments
Mathew1
Active Level 6
Galaxy A
same here... don't know why
0 Likes
VaraprasadErapu
Beginner Level 3
Galaxy A
I think it's due to some of the Apps. I just reset my mobile phone. Now I'm not getting that error Toast message. I don't know due to which App its happening like that.
0 Likes
Samsung_specialist
Community Manager
Options
Galaxy A

Hey there,

Please replicate the issue and share the logs to error report for analysis of our engineers.

Thank you

VaraprasadErapu
Beginner Level 3
Galaxy A
Where can I find that log files.
0 Likes