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Original topic:

update

(Topic created on: 05-12-2020 07:39 AM)
hema2010
Active Level 1
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Galaxy A
I have A50 not reseved any software update from April 2019 tell me what's the problem 
9 Comments
MohammedSijah
Active Level 10
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Galaxy A
Have you checked manually for updates?
settings>software update>download and install.
0 Likes
IhshahnIhilamuddin
Active Level 6
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Galaxy A
a50 already got one ui 2.0 update with android 10. pls check for update manually
0 Likes
hema2010
Active Level 1
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Galaxy A
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hema2010
Active Level 1
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Galaxy A
I checked nothing
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hema2010
Active Level 1
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Galaxy A
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IhshahnIhilamuddin
Active Level 6
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Galaxy A
from where did you buy the phone
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hema2010
Active Level 1
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Galaxy A
Dubai
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faddy64
Active Level 4
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Galaxy A
My friend had the same issue with his s9+ he did not receive any software update since long time but then he took his phone to samsung customer care center and they manually had to install the latest version of the software for the s9+ and he started receiving updates again. I think you should also do the same.
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hema2010
Active Level 1
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Galaxy A
thank you man I will go to day to samsung