HashimDigitalGalaxy

[HashimDigitalGalaxy]

📩 Official Technical Support Report – Missing Buttons and Features in System and Apps

🔧 Title:

⚠️ Missing or Incomplete Buttons and Features in System and App Settings

📝 Problem Description:

Hello Samsung Support Team 👋,

I'm experiencing a problem with my phone where some buttons and features have disappeared or are missing from the system and app settings 📱.

After the latest update, I've noticed that some features no longer appear as before, and some options are unavailable or don't work when I tap them ⚙️.

It seems there's a bug in the system interface or software components after the latest update 🚫.

 📆 Date of Notice:

🗓️ November 4, 2025

📱 Device Information:

🔹 Device Name: HashimDigitalGalaxy

🔹 Model Name: Galaxy A12

🔹 Model Number: SM-A125U

🔹 Phone Number: 421035004021921

🔹 IMEI Number: 357486359308095

🔹 Device Version: REV1.0

📲 System Information:

🔹 Current Version: A125USQS9CXJ4 / A125UOYN9CXJ4 / A125USQS9CXJ4

🔹 Security Patch Level: November 1, 2024

🔹 Operating System: Android (Latest Version Available)

📧 Contact Email:

📨 hashmahmdlyly0@gmail.com

💡 Additional Notes:

The technical team is requested to investigate the reason for the disappearance, non-appearance, or incorrect functioning of buttons and features.

The cause may be related to the latest system update, a bug in the One UI interface, or core system files 🧩.

✨ Suggestion:

Add an automatic system scan tool to detect and automatically fix missing buttons and features 🔄

🙌 Thank you for your continued efforts.

[mZoOnY]

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Go to main page of this app

Contact us

Then send

[Samsung_specialist]

We're sorry to hear about your experience.

Kindly try these steps in order :
Settings -> General management -> Reset -> Reset all settings -> reset.
Then kindly restart your mobile then:
1. Settings > Software update > Download and install > Download > Install now.

If the issue persists, please visit a service center for further assistance. You can locate your nearest service center using the link below: https://www.samsung.com/ae/support/service-center/.