Charging problem

[faisalism69]

Why Samsung A15 takes 3 hours to get full charge? Sometimes it stops charging in between 85-90%. Still have warranty about 10 months. Please help

[traver]

Is fast charge enabled? Are you using original Samsung charger?
Is battery protection on or off?

[ojwh]

Solid questions.

[Samsung_specialist]

Hello, we understand how frustrating it is when your mobile takes too long to charge.

Before you try the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install.

Step 3. Follow the on-screen instructions.

You can also check your charger or charging cable and Battery protection features

Step 1. Open Settings > Battery.

Step 2. Tap Battery protection.

Step 3. Turn on the switch and select an option.
https://www.samsung.com/ae/support/mobile-devices/galaxy-battery-protection-feature-in-one-ui-6-1/