Can't reset my secure folder pin because no forgot pin option

[Members_utUdwgg]

My secure folder is locked I forgot the pin but the app doesn't show the reset or forgot pin option what can I do?

[boblyl]

Yes

[Members_utUdwgg]

What can I do the app has errors i just updated it but the reset option is still missing 

[boblyl]

We're you living

[TraverS]

There is a forgot pin option that pops up if you put the wrong pin once. Had you selected reset using Samsung account when setting up secure folder?

[alhusaiy]

Same thing happened to me

The problems samsung thinking that because they have secure folder, the didn't work more on this regards

All samsung mobile not good not support apps lock build in. IPhone now with new update support apps lock 🔐

[ojwh]

Have a look at this guide and see if it helps:

https://www.samsung.com/ae/support/mobile-devices/resetting-my-secure-folder-passcode/#:~:text=1%20L....

[Samsung_specialist]

Apologies on the inconvinience and kindly note that The Reset with Samsung Account setting MUST be enabled before following the steps mentioned from the below link:

https://www.samsung.com/ae/support/mobile-devices/resetting-my-secure-folder-passcode/