Are other users encountering audio latency issues with the Buds 4 Pro headset following the recent phone software update?
When engaging with video or audio content, I am required to navigate to the settings, disable UHQ, and then re-enable it to resolve the lag. However, this process must be repeated each time I switch to a different video or song. What steps can be taken to rectify this issue?
We understand your concern regarding the audio delay experienced with your Galaxy Buds following the recent software update.
We recommend the following troubleshooting steps:
Ensure that both your phone and Galaxy Buds are updated to the latest available software version.
Disconnect and reconnect the Galaxy Buds from the Bluetooth settings.
Reset the Galaxy Buds through the Galaxy Wearable application.
Clear the cache of the Galaxy Wearable app and restart the device.
Test the Buds with different applications to determine whether the issue is application-specific.
If you are using UHQ Audio settings, temporarily disable and re-enable the feature and verify whether the issue persists after a device restart.
If the audio latency continues after performing the above steps, please share the phone model, software version, and Galaxy Buds model so that we can assist you further. For further assistance, you may contact us via: https://www.samsung.com/ae/support/contact/
