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04-26-2025 09:35 AM (Last edited 04-26-2025 11:04 AM ) in
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05-05-2025 03:41 PM in
TabletsWe’re truly sorry to hear about the inconvenience you’re experiencing, try the below steps that may assist you.
1. Force reboots your device by pressing and holding the power and volume down buttons simultaneously for more than 7 seconds and your device will reboot.
2. Clear Cache: Go to Settings > Apps > One UI Home > Storage > Clear Cache.
If the issue persists, we recommend visiting the nearest Service Center for further assistance. You can find the closest location via this link: https://www.samsung.com/ae/support/service-center/.
