S9 charging port accumulating moisture

[Ruvidh]

Hi 

I have been using S9 tablet for the last 2 years but notice recently that charging port keeps accumulating moisture despite being in a normal air conditioned cool dry room

This triggers the charging port warning message and though I dry the device it returns to normal only for sometime and then again moisture accumulates.

This is a recurring issue and would love some inputs on how to solve

[Samsung_specialist]

We're sorry to hear about your experience.

To assist you further, follow these steps:
1. Settings > Software update > Download and install > Download > Install now.
2. Go to Settings > tap Apps.
3. Tap the More options (three vertical dots) icon > tap Show system apps.
4. Scroll down, then tap USB Settings.
5. Tap Storage > tap Clear data and Clear cache.

For more details, please visit this link:
https://www.samsung.com/ae/support/mobile-devices/my-device-displays-a-water-drop-icon-and-will-not-....

If the issue persists, please visit a service center for further assistance. You can locate your nearest service center using the link below: https://www.samsung.com/ae/support/service-center/.