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Original topic:

Instagram code problem

(Topic created on: 05-19-2026 04:04 PM)
120 Views
admiraltony
Active Level 3
Options
Tablets
Hello SamSONg 😭✌️ ,i pretty much wanna ask you guys ,can you do me a favor and ask meta to always give codes to people when signing in their IG/FB/THRDS(threads) account 

image
Here is it (from a tab A9+ user)


9 Comments
mZoOnY
Expert Level 5
Tablets
You didnt receive the code ?

P360
Active Level 7
Tablets
I think he meant like if the code was sent to his phone, then it should automatically paste enter the code on his tab.

If that's the case, then assuming you are using the same Samsung account on both devices, turn on "Continue apps on other devices" on both devices. You should be able to copy the code from your phone and paste it on your tab.
admiraltony
Active Level 3
Tablets
If samsung contacted them ,i meant
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admiraltony
Active Level 3
Tablets
I did not ,Instagram cannot send me a code
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Samsung_specialist
Community Manager
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Tablets

Thank you for sharing the details.

Please note that verification codes for Instagram, Facebook, or Threads are managed directly by Meta services, and Samsung does not control the code delivery process.

Kindly ensure the following:

  • The registered phone number or email address on the account is correct and accessible
  • The device has a stable network connection
  • Spam or blocked messages are checked
  • Instagram and related applications are updated to the latest version
  • You may also try requesting the code again after some time or using an alternative verification method provided by Meta.

If the issue persists across Meta applications only, kindly contact the application support team directly for further assistance regarding account verification and code delivery.

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admiraltony
Active Level 3
Tablets

But how do i contact the application support team

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Samsung_specialist
Community Manager
Options
Tablets

Thank you for your reply.
Kindly note that support for Instagram, Facebook, and Threads accounts is handled directly by Meta. You can contact the application support team through the Help Center inside the application or through the official Meta support pages.
You may try the following:

  1. Open Instagram
  2. Go to Settings and activity
  3. Select Help
  4. Choose Report a problem or Help Center

Please note that Samsung does not have access to Meta verification systems or code delivery services.

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admiraltony
Active Level 3
Tablets
But the thing is, if i open Instagram they are gonne make me stay in the codes part
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Samsung_specialist
Community Manager
Options
Tablets

Dear Customer,
Thank you for the clarification.
If you are able to access Instagram, Facebook, or Threads successfully but the application continues to open directly to the verification code section, this behavior is controlled by the Meta application and account security system rather than the Samsung device.
Kindly try the following:
Ensure the account verification process is fully completed.
Check whether there are any pending security alerts or account verification requests within the Meta Account Center.
Clear the cache of the affected application:
Settings > Apps > Instagram/Facebook/Threads > Storage > Clear Cache.
Update the application to the latest version available.
Try signing out of the application and signing in again.
Test the account on another device or through the web version to determine whether the behavior is account-related.
If the issue continues across multiple devices or platforms, it would indicate that the behavior is related to the Meta account configuration or security verification process. In this case, further assistance would need to be obtained through Meta's support channels, as Samsung does not have access to Meta account settings or verification systems.
Best regards,
Samsung Gulf Electronics Customer Support (SGE CS)

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