Original topic:

SecureFolder Not Opening

(Topic created on: 04-03-2018 06:57 PM)
SaGaRSinGh22
Active Level 1
Options
Secure Folder
In my A5 2017,
i have downgrade my Android version from 7.0 to 6.0.1 but SecureFolder is not opening it shows (unauthorised software is installed) and SamsungMember's is also not opening.
please Tell me what is the solution.
{THIS IS MY SECOND DEVICE}.
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3 Comments
admin_1
Active Level 7
Options
Secure Folder
Hi! Samsung does not provide an option to downgrade. If you did it by your self, then Knox may have detected that an unauthorized software was on your device. Please visit the nearest Samsung Authorized Service Center to check for available remedies. Thank you.
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Guigs022
Beginner Level 2
Options
Secure Folder
My secure folder says it need a Knox IT Admin to unlock, so I'm not able to use it on my S7 Edge. I updated today to Android Oreo, what should I do?
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abrahamhemen
Beginner Level 2
Options
Secure Folder
Please open the connecting with admin on my phone
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