How to recover data from Secure Folder

[aqadir1981]

Can someone help me to recover the data from secure folder of Fold 3 to my new Fold 7, as Fold 3 screen is damaged, can hear only the sound.

[Thunderpixie120]

You may need to repair the screen before installing Quick share on both devices to transfer data

[aqadir1981]

Is there any way without repairing the screen, I can connect through cable and transfer the files in system

[Thunderpixie120]

I'm not sure if there is another way without moving the files out, since secure folder data is encrypted you may have to move the files out before, for example, connecting both phones to a pc, copying the moved-out files to the pc then copying them to the new phone and putting them in the mew phone's secure folder then deleting them on your pc

[aqadir1981]

Ok thanks

[Samsung_specialist]

Thank you for reaching out to us.

Please note that data stored within Secure Folder is protected by encryption and security measures designed to safeguard your personal information. If the data was not previously backed up through Samsung Cloud (where supported) or transferred before the screen became unusable, access to the Secure Folder contents may require access to the original device.

If the device is still operational but the screen is damaged, we recommend having the screen inspected or repaired to regain access to the Secure Folder and transfer the data to your new device.

Once access to the original device is restored, you may transfer your data using Smart Switch or export the Secure Folder contents as appropriate.

If you require assistance with device inspection, we recommend visiting an authorized service center.
Nearest service center:
https://www.samsung.com/ae/support/service-center/

For further assistance, you may contact us via:
https://www.samsung.com/ae/support/contact/