Original topic:

Upgrading to Samsung Wallet

(Topic created on: 11-02-2022 01:37 PM)
tlootah
Active Level 1
Options
Samsung Pay
After upgrading to Samsung Wallet, I faced issues with Pay Planner reporting SMS analysis.
The following information missing in all transactions:
1. Credit Card label ( last 4 digits )
2. Store name ( Merchant )
Moreover, Payment due date and Billing cycle date are also missing from the cards.

Now, the Pay Planner is totally useless.
Awaiting Samsung Support to identify the cause and provide a fix.
11 Comments
Samsung Pay
Which country are you based in? Cause in the UAE Samsung wallet is not out yet 🙈
0 Likes
tlootah
Active Level 1
Samsung Pay
In UAE, officially released 2 days back.
0 Likes
Samsung Pay
How did you get the update? I can't see it on the Galaxy store 🙈
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tlootah
Active Level 1
Samsung Pay
Do the update first for Pay Framework from Galaxy store. Then, when you launch the app it will force to update.
Samsung Pay
Can't see it yet so I'll wait for it to pop 🙈
0 Likes
tlootah
Active Level 1
Samsung Pay
Don't update, Pay Planner SMS Analysis reporting having issues.
Samsung Pay
Thanks for the headsup 💙 💯
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Samsung_specialist
Community Manager
Options
Samsung Pay

Hello,
In case you were facing any issue, please create an error report from the samsung members app so our technical team can help you. 

Samsung Pay
I didn't face any issues so I'm good, thanks a lot 💙
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