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01-24-2024 10:48 PM in
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01-26-2024 10:06 AM in
OthersTry :
- Clear Galaxy Store Cache and Data ( Launch the Settings > Apps > Galaxy store > storage > clear Cache and Data ).
- From Galaxy store click on gear icon and about Galaxy store and check for updates.
- Please check if the network (mobile network or Wi-Fi) is connected successfully and try again.
- If the same error persists, please contact us by attaching the system log data through Galaxy Store. To do this, please follow these steps.
Step 1. Open Galaxy Store and tap on the “Menu” option.
Step 2. On this screen, tap on the settings icon and select the option “Contact us”.
Step 3. Tap on the “Error reports” menu to resolve the problem with our help.