cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Fold 3 No sound when uisng with inner screen

(Topic created on: 03-19-2024 04:25 PM)
2252 Views
eksali
Active Level 5
Options
Galaxy Z Fold
Hi all 
This issue started on last Saturday when I watching YouTube the phone stuck on horizontal not rotating the screen when I change angle I have chekd the auto rotation is turned on or not it was on and suddenly my screen goes blank inner and outer, tried to wake the screen using power button couple of time after 2 min the screen back on working I thought it was ui crash or something after that when I use my inner screen there is no sound when I go outer screen everything working fine and I noticed that when my inner screen open a angle like 45 dgree the sounds works but when I open full it won't works any one facing the same issue.
Is it software issue or hardware issue can some one pleae assist if any one faced this issue and fixed.
Thank you 


10 Comments
Samsung_specialist
Community Manager
Options
Galaxy Z Fold

Apologies on the inconvenience, Follow these steps to Wipe cache partition

Turn off the device.
Connect To Computer or plug in USB-C Headphones , Press and hold the Volume Up key and then press and hold the Power key .
When the Android logo displays, release all three keys.
An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
Press the Volume down key several times to highlight wipe cache partition.
Press Power key to select.
Press the Volume down key to highlight yes, them and press the Power key to select.
When the wipe cache partition is complete, Reboot system now is highlighted.
Press the Power key to restart the device

0 Likes
eksali
Active Level 5
Galaxy Z Fold
I tried this but no luck
0 Likes
Bassl1ne
Beginner Level 3
Galaxy Z Fold

Exactly the same issue here, seems to have started after the latest update.

 

0 Likes
eksali
Active Level 5
Galaxy Z Fold
Now, the screen switch is not happening. I don't know what to do. Both screens are working. the same issue is still three. No sound in innerscrern
0 Likes
usdigital
Beginner Level 2
Galaxy Z Fold

SAME ISSUE IN MY FOLD 4 FROM LAST WEEK .HOW TO REPAIR IT?

0 Likes
eksali
Active Level 5
Galaxy Z Fold
My phone's repair cost is too high, so I traded it for an S24 Ultra. Also, I think it's better to wait a few more years before buying a foldable phone.
0 Likes
nowaksksks38q
Beginner Level 2
Galaxy Z Fold

Had the same issue, just on earphones, not speaker

Screenshot_20240610_142238_Settings.jpg

changing this setting in dev options resolved the problem 

eksali
Active Level 5
Galaxy Z Fold
Bluetooth speaker or headphones are working fine only device speaker has this issue
0 Likes
Reynold1
Beginner Level 2
Galaxy Z Fold

Hi,did you find a way to fix the above issue. I'm facing the same problem wanted to know a way to fix.thanks 

0 Likes