Is anyone else facing this issue? I use a flip 3 and the flex mode doesn't work, does anyone know why this might happen? Is it because of an update, a problem with the sensors?
With the diagnostics advising the Flex Mode Sensor needing attention, service is recommended for the phone. The service centers would be able to advise of pricing for the repair after evaluating the phone to determine the exact cause of the concern.
It seems you are experiencing issues with the Flex Mode on your Samsung Galaxy Z Flip 3. This feature should allow you to use the phone in various positions, but if it's not functioning as expected, there could be several reasons for this:
Software Update: Ensure that your device is running the latest software version. Sometimes, updates can resolve such issues. Check for updates by navigating to Settings > Software Update > Download and Install.
Sensor Calibration: The issue could be related to the sensors that detect the phone's folding position. Try restarting your phone and see if that resolves the problem.
Device Settings: Verify that Flex Mode is enabled and properly configured in the settings. You can check this by going to Settings > Advanced Features > Flex Mode.
App-Specific Issues: Some apps may not fully support Flex Mode. Try using different apps to determine if the issue persists across all applications.
If the problem persists, please send us an Error Report by following these steps: - Head to the Samsung Members app > Get Help > Error Report. - Tap 'OK' to send System Log Data. - Select the symptom and include as much detail as possible.
To ensure your logs accurately reflect the issue you're experiencing, we recommend submitting your report within 5 minutes of encountering the problem. Our engineers will then investigate and respond to you with a solution via the Members app.
