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Original topic:

google play store not working. says offline

(Topic created on: 03-29-2024 08:33 PM)
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dirtbike25
Beginner Level 2
Options
Galaxy S

When I open google play store it says you're offline. I can't get it to go back online. I have tried all these solutions with no luck.  

1 restarting my device

2 clear the play store data and cache

3 clear google play services cache

4 reset the download manager

5 check the date and time settings

6 check available storage space 

7 remove and re-add google account

8 enable all related apps

9 force stop 

10 uninstall updates and reinstall

I have searched and tried every solution I could find with no luck. Any help would be appreciated.

 

1 Comment
Samsung_specialist
Community Manager
Options
Galaxy S

Apologies for the inconvenience, kindly contact Google support. 

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