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Original topic:

Security issues

(Topic created on: 12-09-2019 07:06 PM)
528 Views
Bilzkhan
Active Level 1
Options
Galaxy S
I really need your favour actually from couple days I noticed when I'm swiping screen automatically unlocks my mobile. I already check trusted places settings I didn't allow any of them, please can you tell me how to fix this. I have Samsung s9+ 
5 Comments
Samsung_specialist
Community Manager
Options
Galaxy S

Hello there, in order to assist you further we recommend you visit the nearest Samsung Service center with the device to have it checked.
http://www.samsung.com/ae/support/servicelocation/

PrakashVast
Active Level 3
Galaxy S
There are different factors on this case. 1st of all u might have just kept swipe to unlock option(since u didn't mention that u kept other lock option) 2. u might add ur smart watch or any bluetooth devices in ur trusted devices list which automatically unlocks ur phone when it's nearby.
Bilzkhan
Active Level 1
Galaxy S
yes you're right I have samsung bluetooth headphones which is in my trusted device what should I do please advise
PrakashVast
Active Level 3
Galaxy S
just remove that bluetooth device from ur trusted list and ur problem is sloved. Goto mobile Settings>Lock Screen>Smart Lock>Trusted Devices and select the device that was added there n remove.
Bilzkhan
Active Level 1
Galaxy S
Alright Thankyou Dear 😃
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