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Original topic:

S24 ULTRA Warming while using camera

(Topic created on: 03-08-2024 03:04 PM)
418 Views
Tauruzz
Active Level 3
Options
Galaxy S
My device gets warmer while using the camera. I was recording a video and within 2 minutes it was getting warmer. Does anybody have this issue?
8 Comments
HimaS24ultra
Active Level 5
Galaxy S
Yes it gets warm very fast within just 5 minutes of usage this is a very big disappointment 😞 in samsung galaxy s24 ultra 😑 we don't pay money for this
Tauruzz
Active Level 3
Galaxy S
Its camera quality is also a big disappointment compared to the S23 Ultra.
ojwh
Active Level 10
Galaxy S
What video options are you recording in?
Tauruzz
Active Level 3
Galaxy S
The phone gets warmer when using the camera, not only when recording a video.1707738710775_1707738710768_0.jpg
MOQBALI
Expert Level 5
Galaxy S
Samsung works on an update to fix the camera problem
Samsung_specialist
Community Manager
Options
Galaxy S

Kindly make sure that the phone is updated to the last software version. Try to reset the camera from the camera app > settings > Reset. Also, try to clear cache the camera from the settings > apps > camera app > storage > clear cache. Otherwise, visit the service center directly.

Tauruzz
Active Level 3
Galaxy S
Already tried resetting the camera settings
0 Likes
Tauruzz
Active Level 3
Galaxy S
Not only when using the camera, but it also gets warmer when we scroll on Instagram or Facebook for a while.
0 Likes