Promo code

[nelson_S24]

Hi,

Just recently pre-order my S24Ultra, but after transaction i got some email for promo code which i can have 2years careplus + entertainer, can i still eligible for that and how to claim it since i have only 1yr careplus in current purchase. Thanks

[Mathew1]

AE240117-79882319

[MOQBALI]

AE240110-78642420

[nelson_S24]

AE240119-81791513

[nelson_S24]

Any update?

[nelson_S24]

Whats the update now, i just received my new phone, can you support to make it 2years care plus

[nelson_S24]

I got a call from samsung "manager" dont know his name, but he said nothing samsung can do, i really feel betray and really not FAIR, we bought the unit wanting to be one of the first to have it, but after payment, few days they release promo code for 2years careplus, me who bought earlier will get 1year only
The manager said its my mistake i should have cancel the order and do it again, easy for him to say that rather than supporting a customer like me
Its UNFAIR samsung, but what to do its my mistake to buy earlier 😞