We regret to inform you that currently, the Remote Unlock feature in the SmartThings Find website has been temporarily suspended. We have temporarily ceased providing the service of the Remote Unlock feature in order to make improvements and enhance its functionality.
We assure you that our team is diligently working to improve the feature, and we hope to have it available again soon.
We recommend visiting the nearest authorized Samsung service center as soon as possible. Our technicians can perform a factory reset on your device, which will allow you to regain access to your phone.
