Original topic:

Hi

(Topic created on: 12-29-2023 10:25 PM)
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mohammeds21ultra
Active Level 3
Options
Galaxy S
I Didn't receive one ui6 until now why, I have tow S22 ultra both of them didn't receive 
4 Comments
Zammi
Active Level 9
Galaxy S
What's the model code? It's available in settings/ about phone/ status information
Galaxy S
SM-S908UZWFXAA
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Zammi
Active Level 9
Galaxy S
It is a USA unlocked model - you should have received updates in the last November.

Try to update with Smart switch.

https://www.samsung.com/ph/support/mobile-devices/how-to-update-software-using-smart-switch/

If it doesn't work, try again connected to a USA VPN.
Samsung_specialist
Community Manager
Options
Galaxy S

Kindly try to update the phone through Smart Switch app through the link below where you can find the steps.https://www.samsung.com/ae/support/mobile-devices/how-to-update-software-using-smart-switch/ Otherwise, you should visit the service center. https://www.samsung.com/ae/support/service-center/

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