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Original topic:

Camera use causing phone heating after One UI3.0

(Topic created on: 12-09-2020 06:39 PM)
263 Views
Prathy
Active Level 6
Options
Galaxy S
hi.. my s20+ heats up upon using camera. Even taking one photo heats the phone. Issue started sfter 11 update.. anyone else facing dis?
7 Comments
ghost777
Active Level 6
Galaxy S
Your phone has Exynos or Snapdragon? Could be software issue
Prathy
Active Level 6
Galaxy S
exynos.. ya, probably shud b don wit anthr update
Usman_
Active Level 7
Galaxy S
Go in Phone settings then Device Care then Optimize Now and restart ur Mobile. if still facing issue better visit nearest Samsung Service Center.
Prathy
Active Level 6
Galaxy S
tx..tried that too.. i wouldnt wnat to take it to the service center. They would just run some test and say their system didnt show anything. Then they would do a factory reboot and give it back to us.
I really doubt they can really help. so i would wait for another update.
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Usman_
Active Level 7
Galaxy S
Then copy ur all data in laptop or use Samsung Smart Switch for taking backup of ur data, also remove ur Gmail and Samsung accounts from settings and do factory reset
Prathy
Active Level 6
Galaxy S
probably shud try tat.. but lemme check for a few days..
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Samsung_specialist
Community Manager
Options
Galaxy S

Hi there, 

Please bring your device to a certified Samsung Service Center. Find the nearest service center to you online. 

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