Original topic:

Camera 50/200MP Problem.

(Topic created on: 03-03-2024 10:28 PM)
109 Views
SoudSaleh
Active Level 1
Options
Galaxy S
After shooting with the 50/200MP photos, Samsing processes the photo for a few seconds amd then the quality of the photo is totally trash. It's like forcing to enable HDR to it while i'm totally turning everything off, such as scene optimizer and HDR in gallary app, etc..

The 12MP works great, the picture I get is what I see before capturing it.

We need this to be done with the 50/200MP also.


Here is some example. 
The first picture is what I see before taking the shot. 

The second one: 12MP 

The third one: 200MP 

The fourth one: 50MP

image


image


image


image


7 Comments
SoudSaleh
Active Level 1
Galaxy S
Here is another example.

The first one 12MP

The second one 200MP (and it is far from what I see with my eyes)

Atleast give us an option to turn of this post processing thing.20240303_213740_1000062697_1709491061.jpg20240303_213745_1000062698_1709491072.jpg
MOQBALI
Expert Level 2
Galaxy S
Thanks for sharing your experience 😊
Zammi
Active Level 8
Galaxy S
I believe this video will be helpful to you.

https://youtu.be/1K1myoHXsPw?si=N6_JTZdg6DycnmdU
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SoudSaleh
Active Level 1
Galaxy S
Sadly, it's not.
He didn't bring up the subject that I'm talking about.
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Zammi
Active Level 8
Galaxy S
Apparently there won't be any fix for that, because those modes have different use cases.

Below video discusses these modes .

But 24 mp in Expert RAW seems to be the sweet spot. Even Apple switched to 24 mp as default in iphone 15.

https://youtu.be/4SC7PsisfA8?si=DT8vH580hegEiCHS
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Samsung_specialist
Community Manager
Options
Galaxy S

To address this problem, you can try the following steps:

1. Reset Camera Settings: Reset the camera settings to their default values. Sometimes, certain settings or configurations may cause unexpected behavior. You can usually find the option to reset camera settings in the camera app's settings menu.

2. lear Camera Cache: you can clear the cache by going to Settings > Apps > Camera > Storage, then selecting the option to clear cache.

3. Check for System Updates.

If the problem persists, please send us an Error Report by following the steps below.

Head to the Members app > Get Help > Error Report > Tap 'OK' to send System Log Data > Select the symptom, and include as much detail as possible.

To ensure your logs accurately reflect the issue you're experiencing, we'd like you to submit your report within 5 minutes of encountering the problem. Our engineers will then investigate this and respond to you with a solution via the Members app.

SoudSaleh
Active Level 1
Galaxy S
I have attempted all of the suggested solutions, however, none have been effective in resolving the issue.
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