Hello. I have been using this phone ever since it dropped, until now in august '24! Just wanted to say, this Galaxy Note9 is the Volvo of all phones, never fails to make me MVP! Dropped it from second floor, totally unphased! Its just that the back cover that reveals the interior has come off due to the glue melting in the heat, still works perfect just let me know where and which glue should i use for a guarandeed patch!
Hello. This summer, my buddy's S10 had a similar issue. The heat simply melted the glue for the back cover after the phone was left in a car, in an afternoon.
Thankfully, it was so simple to fix and my buddy used the opportunity to change the battery. The phone's like new now.
We apologize for the inconvenience caused by the back cover coming off. To ensure a proper and secure repair, we recommend visiting a Samsung authorized service center. Our technicians can provide the best solution for reattaching the back cover and ensure your phone remains in excellent condition.
