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Beginner Level 2

post the 2.0 update , my note 9 is experiencing major sound issues .bottom speaker suddenly stops while playing music and playing videos neither calls, sometimes it sound doesn't come on head phones,

we want to restart the phone to get back to normal working of speaker

am daily restarting my device of this problem, i think this because of latest software update

 

please  fix the issues as soon as possible

2 Comments
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Community Manager

Hey there,

We advise you to visit the nearest service center with your phone to be checked by our team.

www.samsung.com/sa/support/servicelocation/.

Thank you

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Beginner Level 2
i have the same problem with my s9 since last update, it appears connected but i cant hear sound on my buds. also with the wifi connection it disconnects to wifi from time to time..at first i though it was the wifi but it happens in consistently 3 different modem router
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