Original topic:

lock screen issue

(Topic created on: 03-14-2018 02:31 PM)
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Thomasjiji410
Beginner Level 2
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Galaxy Note
I have been facing this issue with my phone for the last 2 days . I tried to change the password to swipe just to see how it looks. I didn't like it so I wanted to change it back to pin. since then I have never been able to change the screen lock to pin or to any other password. the only option left is to do a factory reset after which I will lose a lot of data which cannot be restored for example some apps which has a particular password which cannot be recovered even after reinstalling. I didn't expect this kind of a Glitch from Note 8. it's a damn expensive phone and it's really inconvenient.393876de-c49d-4c64-afe1-34852abf970d.jpg
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1 Comment
mackoy
Active Level 5
Galaxy Note
go to setting / lock screen and security / other security settings/ clear credentials/ then try again.
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