Original topic:

Software /Battery problem

(Topic created on: a month ago)
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Shabana45
Beginner Level 3
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Galaxy Note
My other Samsung Glaxy Note 9 having problem since today Sept 5 that is automatically shutting down and opening automatically .
It's also getting hot if charge 
Please advise. 
2 Comments
Shabana45
Beginner Level 3
Galaxy Note
Glaxy Not 9 power off and power on within a minute can't understand it's Software or Battery problem can some help me.
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Samsung_specialist
Community Manager
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Galaxy Note

Hello, We understand how frustrating it is when smartphone is overheating.

To prevent the overheating of your Galaxy device. Here are some troubleshooting steps to assist you.

https://www.samsung.com/ae/support/mobile-devices/how-to-prevent-the-overheating-of-your-galaxy-devi...

If the issue persists after performing the steps, we request you to kindly visit the service center for a physical inspection of your device.

You can locate your nearest service center with this given


link:  https://www.samsung.com/ae/support/service-center/