Original topic:

Software /Battery problem

(Topic created on: 2 weeks ago)
84 Views
Shabana45
Beginner Level 3
Options
Galaxy Note
My other Samsung Glaxy Note 9 having problem since today Sept 5 that is automatically shutting down and opening automatically .
It's also getting hot if charge 
Please advise. 
2 Comments
Shabana45
Beginner Level 3
Galaxy Note
Glaxy Not 9 power off and power on within a minute can't understand it's Software or Battery problem can some help me.
0 Likes
Samsung_specialist
Community Manager
Options
Galaxy Note

Hello, We understand how frustrating it is when smartphone is overheating.

To prevent the overheating of your Galaxy device. Here are some troubleshooting steps to assist you.

https://www.samsung.com/ae/support/mobile-devices/how-to-prevent-the-overheating-of-your-galaxy-devi...

If the issue persists after performing the steps, we request you to kindly visit the service center for a physical inspection of your device.

You can locate your nearest service center with this given


link:  https://www.samsung.com/ae/support/service-center/