Original topic:

Increased Samsung errors

(Topic created on: 01-11-2024 07:43 PM)
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Mostafaء
Beginner Level 4
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Galaxy Note
If Samsung does not provide a new phone from the Note series, then why? If the company does not provide a new update for the Note 20 Ultra, there are many who carry this type of Note. The company’s view is in terms of making money and did not look at customer satisfaction. If there is no response, then why should I buy a Samsung mobile? Thank you.
4 Comments
MOQBALI
Expert Level 3
Galaxy Note
The decision to discontinue or not release new models in a series can be influenced by various factors, including market trends, customer preferences, and the company's strategic focus. Samsung may prioritize other product lines based on demand and technological advancements. While it's frustrating for users of specific models, Samsung's overall product strategy involves a balance between innovation, profitability, and meeting consumer needs. It's essential to consider the broader context and explore alternative Samsung models that align with your preferences and requirements.
Mostafaء
Beginner Level 4
Galaxy Note
This does not mean that
traver
Active Level 7
Galaxy Note
They can't support it forever. You either upgrade or get stuck behind.
Just get an ultra. Its almost the same thing as a note.
Samsung_specialist
Community Manager
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Galaxy Note

Thanks, we've taken this feedback into consideration. However, the last software update on the Note 20 phone was the Android 13.

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