Original topic:

Volume button not functioning

(Topic created on: 12-08-2022 05:12 PM)
313 Views
PGgamer
Active Level 2
Options
Galaxy A
I have been using Samsung galaxy A71 for last two years. But as of now I haven't experienced any serious issues with the phone. But recently my volume button stopped working, its really unresponsive and i am really clueless what to do. Can someone help me to resolve this issue?
5 Comments
Zain1999
Active Level 10
Galaxy A
Before I can provide a solution, please answer the following questions:

• Did any amount of water got in the phone? Before the volume button stopped working?
• Did you drop it? Before the volume button stopped working?

If non of these actions took place. Please run a diagnostic test on your A71 by opening the samsung memebers app then clicking on support and scrolling down to diagnostic, then select the volume button test. If the issue persist, please visit a samsung centre, to further check the issue. If this was helpful consider up-voting this thread.
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PGgamer
Active Level 2
Galaxy A
Not even single drop of water got in to the phone and my phone wasn't dropped.
I even did diagnostic test and it was showing action required
Zain1999
Active Level 10
Galaxy A
Then unfortunately, it's a hardware issue. You need to visit a samsung centre to fix the issue. Up-vote if helpful.
PGgamer
Active Level 2
Galaxy A
Thank you
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ammuzzzzzzzzz
Beginner Level 2
Galaxy A
998
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