PGgamer
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12-06-2022 06:04 PM in
Galaxy A
5 Comments
Zain1999
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12-06-2022 07:58 PM in
Galaxy A
Before I can provide a solution, please answer the following questions:
• Did any amount of water got in the phone? Before the volume button stopped working?
• Did you drop it? Before the volume button stopped working?
If non of these actions took place. Please run a diagnostic test on your A71 by opening the samsung memebers app then clicking on support and scrolling down to diagnostic, then select the volume button test. If the issue persist, please visit a samsung centre, to further check the issue. If this was helpful consider up-voting this thread.
• Did any amount of water got in the phone? Before the volume button stopped working?
• Did you drop it? Before the volume button stopped working?
If non of these actions took place. Please run a diagnostic test on your A71 by opening the samsung memebers app then clicking on support and scrolling down to diagnostic, then select the volume button test. If the issue persist, please visit a samsung centre, to further check the issue. If this was helpful consider up-voting this thread.
PGgamer
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12-06-2022 09:38 PM in
Galaxy A
Not even single drop of water got in to the phone and my phone wasn't dropped.
I even did diagnostic test and it was showing action required
I even did diagnostic test and it was showing action required
Zain1999
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12-06-2022 09:55 PM in
Galaxy A
Then unfortunately, it's a hardware issue. You need to visit a samsung centre to fix the issue. Up-vote if helpful.
PGgamer
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12-06-2022 09:59 PM in
Galaxy A
Thank you
ammuzzzzzzzzz
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12-08-2022 05:12 PM in
Galaxy A
998
