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Original topic:

Recent apps and home button not working

(Topic created on: 06-07-2018 06:20 AM)
801 Views
tanvir31
Beginner Level 2
Options
Galaxy A
My recent apps and home button is not working.
whenever I click on the these buttons a message saying "Security policy prevents the use of this hardware key" and "security policy prevents the use of home key". can't find any solution for this. pls help me anyone who knows the solution.
for better understanding I have attached screenshots of the problem7dfe2b29-1b7f-4ff4-9840-6cda65acb44a.jpg
48abb5f7-41c9-4f7e-ad01-1b2699be445d.jpg
f7e0d954-48ee-43af-94f5-9f881b338d1c.jpg
35cfeb97-eafc-414f-9fb4-c12e160ea2d7.jpg
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1 Comment
admin_1
Active Level 7
Galaxy A
Please replicate the problem and send to us the fresh logs after the issue happened. Thank you.
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