Problem

[ffaarrhaan]

What's Problem? 

What's Solution??

[MurKaff]

It could be a hardware issue

[ffaarrhaan]

Does this need to be shown to a mechanic now?

[MOQBALI]

Suggested steps to solve the problem:

Restart Phone: Turn off the phone and then restart it to update the system and activate the sensor. 📱🔄

Clear the cache: Go to Settings, then Apps, and clear the cache for Biometrics services. ⚙️🗑️

Fingerprint Reset: Delete old registered fingerprints and add a new fingerprint from the security settings. 👆🔒

[Samsung_specialist]

Thank you for contacting Samsung Gulf Electronics Customer Support.

To assist you accurately, please provide more details about the problem you are experiencing, including the Samsung device model, the affected feature or application, and any error message or unusual behavior shown.

You can also contact us directly for further assistance:
https://www.samsung.com/ae/support/contact/?cid=ae_ow_support_other-live-chat_a-chat_none_none_link_...