Original topic:

Meet/Whatapp front camera not working after UI 6.0 update

(Topic created on: 06-02-2024 05:32 PM)
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Raes5
Active Level 1
Options
Galaxy A
I updated One UI 6.1 in my Samsung A54 mobile. After that, the front camera is not working in video call apps Meet and whatsapp. I cleared caches, uninstalled, and reinstalled the apps. Updated the software and all the apps. Reset all settings and restart the device. Clear camera app cache and clear data. Still, the problem exists. It shows a dark screen while using the front camera for capture image or video call.

12 Comments
Zammi
Active Level 9
Galaxy A
Can you take selfies with the front camera?
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Raes5
Active Level 1
Galaxy A
Can do with Camera app but not able to take selfie with WhatsApp..
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ojwh
Active Level 7
Galaxy A
Hello. Were you able to resolve this?
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Raes5
Active Level 1
Galaxy A
Not yet resolved
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ojwh
Active Level 7
Galaxy A
Ok. Have you tried reinstalling WhatsApp?

If you have not: backup your WhatsApp chats, uninstall and then reinstall WhatsApp & restore your backup. Allow all permissions and then see if that fixes it.
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Raes5
Active Level 1
Galaxy A
Reinstalled but still not resolved
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ojwh
Active Level 7
Galaxy A
Ok. Does the front camera work with any other chat app similar to WhatsApp?
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Raes5
Active Level 1
Galaxy A
No..its not working in Meet and Teams app too
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ojwh
Active Level 7
Galaxy A
Ok. It is not WhatsApp or these apps that have a problem.

Is your phone a personal device or a work device. I'm asking to see if maybe there's an MDM or Work Profile related policy blocking it
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