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Original topic:

Camera is not stability

(Topic created on: 11-07-2023 06:28 AM)
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shaxy
Active Level 1
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Community Guidelines
Hello i buy samsung a34 5g but night mode canera is not stable 

image


5 Comments
Community Guidelines
I'm sorry to hear that you're experiencing issues with the night mode on your Samsung A34 5G camera. To address this problem, you might want to try the following steps:Check for Software Updates: Make sure your phone's software is up to date. Sometimes, a software update can improve camera performance.Restart Your Phone: Restarting your phone can sometimes resolve minor glitches or temporary issues.Clear Camera App Cache: Go to your phone's settings, find the camera app, and clear its cache. This can help in case there's a temporary data issue.Reset Camera Settings: Within the camera app settings, you might find an option to reset the camera settings to default. This can sometimes resolve issues.Test in Different Lighting Conditions: Try using the night mode in various lighting conditions to see if the issue persists.Contact Samsung Support: If none of the above steps work, it might be a hardware or software issue that requires professional assistance. You could reach out to Samsung support for further guidance.
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shaxy
Active Level 1
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Dear Moqbali,

I try it as per you say and my phone software is up to date. But still have problem and i take some pictures i share with you after follow your instructions. 20231107_212822_1000002696_1699381704.jpg20231107_212748_1000002694_1699381670.jpg
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Community Guidelines
Hi brother
Maybe you can ask Samsung about it could help you
Samsung_specialist
Community Manager
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Community Guidelines

We apologize for any inconvenience this may have caused you.
Please make sure that your device has the last software update by the following steps:
settings
software update
download and install

Also, please reset Camera app, by the following steps:
1 Open Camera and select Settings.

2 Select Reset settings.

3 Tap Reset to reset the Camera app

Kindly force restart your device
1 Turn off your device by holding down the Volume down key and Side key, then selecting Power off.

2 Once the screen goes black, press and hold the Volume down key and Side key.

3 When the Samsung logo appears on screen, release both fingers from the keys.

If the issue still persist please send an error report to our technical team so they can investigate the issue and will do their best to assist you. To send an error report, please follow the below steps:
1 Launch Samsung Members app.
2 Tap on Support.
3 Scroll down the screen and select Error Reports.
4 Choose a category below.
5 Tap on Frequency.
6 Choose between Once, Often or Sometimes.

ElGato
Beginner Level 2
Community Guidelines
Me too I hope samsung change samsung a13 to camera stabilize
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