Still waiting for my buds!!!! Two months and no buds, no one can help me. Totally unacceptable!No one bothers to reply to emails!

This S22+ samsung earphones promotion is FAS. I have claimed, my claim was successful, but when I try follow up I'm either on hold for 1 hour on the phone or no one bothers to read and reply to emails sent over a week ago.Very disappointed that there...