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Original topic:

Maintenance Mode

(Topic created on: 10-09-2023 04:43 PM)
573 Views
JishuJustin
Beginner Level 5
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Tech Talk
I recently gave my phone to service (display Change) in maintenance mode but they ask me to remove it and ask my pin too.

Is maintenance mode 🤔 a gimmick. 
6 Comments
piyussh07
Expert Level 5
Tech Talk
Same here, last year.
owl123
Active Level 10
Tech Talk
They probably aren't aware of what maintenence mode is.
JishuJustin
Beginner Level 5
Tech Talk
No idea but it's bad that they don't care our privacy
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cs_member10
Moderator
Moderator
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Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would inform you that you have to remove the maintenance mode from your device screen and handover the device to the service center team with an unlock pin, so the team can check your device in a better way and resolve your device issue.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

 

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JishuJustin
Beginner Level 5
Tech Talk
Then why there is such a mode in it .Its useless right 😒.
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Sahebm84
Active Level 3
Tech Talk
Same thing also happened with tmy colleague. Samsung should take steps regarding this issue.